Last updated: 18th October, 2025
This Cookie Policy explains how Inaya Healthcare (“we”, “us”, or “our”) uses cookies and similar technologies on our website [inayahealthcare.nl] (“Website”).
We are committed to protecting your privacy and ensuring that your personal data — including any health-related information you choose to share — is handled responsibly and securely. This policy describes what cookies are, how we use them, and how you can manage your preferences.
1. What Are Cookies?
Cookies are small text files that are stored on your computer or mobile device when you visit a website. They help the site recognize your device and remember certain information about your visit, such as preferences or login details.
Cookies are used to enhance your browsing experience, improve website performance, and sometimes deliver relevant advertising or healthcare-related information.
2. Types of Cookies We Use
We use different types of cookies for various purposes:
a. Strictly Necessary Cookies
These cookies are essential for the operation of our website. They enable basic functions such as secure login, form submissions, and session management when you request information about treatments, consultations, or healthcare services. Without these cookies, our website may not function properly.
b. Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website — for example, which treatment pages are most viewed, or which regions visitors come from.
We use this data (in aggregated and anonymized form) to improve our services and ensure our content meets the needs of international patients.
Common examples include cookies from:
- Google Analytics
- Microsoft Clarity
- HubSpot Analytics
c. Functional Cookies
These cookies allow our website to remember your preferences — such as language selection, region, or the medical departments or destinations you previously viewed — for a smoother and more personalized browsing experience.
d. Advertising and Targeting Cookies
These cookies may be set by us or our healthcare marketing partners to deliver relevant content, such as information about medical procedures, partner hospitals, or pharmaceutical products that may be of interest to you.
They also help measure the effectiveness of our campaigns.
We never use these cookies to collect or share any personally identifiable health information.
e. Social Media Cookies
Our website may include features that allow you to share pages or contact us via platforms like Facebook, WhatsApp, LinkedIn, or Instagram.
These platforms may set their own cookies to track interactions — please review their respective cookie and privacy policies.
3. How We Use Cookies
We use cookies to:
- Ensure the website operates securely and efficiently.
- Personalize your browsing experience and remember your preferences.
- Analyze website usage and improve services.
- Deliver relevant information about treatments, destinations, or pharmaceutical products.
- Support communication tools (e.g., live chat, contact forms, appointment scheduling).
We do not use cookies to store sensitive medical or health information.
4. Managing Your Cookie Preferences
You can control and manage cookies in several ways:
- Through our Cookie Consent Banner, which allows you to accept, reject, or customize your cookie preferences.
- By adjusting your browser settings to block or delete cookies.
- For example, you can find options in Chrome, Safari, Firefox, or Edge under “Privacy” or “Security” settings
- You can also learn more about cookies and how to manage them at:
👉 www.allaboutcookies.org
Please note that disabling certain cookies may limit website functionality, such as appointment booking or inquiry forms.
5. Third-Party Cookies
We may partner with third-party providers — such as analytics tools, digital advertising networks, or healthcare affiliates — who use cookies to deliver services on our behalf.
These third parties may have their own privacy and cookie policies, which we recommend reviewing.
Examples of such partners may include:
- Google Ads / Google Analytics
- Facebook / Meta Ads
- LinkedIn Marketing
- Medical travel partners or accreditation agencies
6. Updates to This Cookie Policy
We may update this Cookie Policy periodically to reflect changes in our technology, services, or legal obligations.
The updated version will always be available on this page with a revised “Last updated” date.
7. Contact Us
If you have any questions about our use of cookies or how we handle your information, please contact us:
📧 Email: [support@inayahealthcare.nl]